Comprehensive Endodontic Practice Staff Training Manual

Section 1: Introduction and Practice Overview

1.1 Mission Statement and Core Values

• Practice philosophy
• Patient-centered care approach
• Quality standards

1.2 Team Structure and Roles

• Organizational chart
• Key responsibilities
• Communication protocols

Section 2: Clinical Protocols

2.1 Infection Control

• Standard precautions
• PPE requirements
• Sterilization procedures
• Room turnover protocols

2.2 Clinical Support Duties

• Instrument setup
• Digital radiography procedures
• Microscope maintenance
• Emergency protocols

Section 3: Administrative Procedures

3.1 Patient Management

• Scheduling protocols
• Insurance verification
• Treatment planning coordination
• Financial arrangements

3.2 Documentation Requirements

• Electronic health records
• SOAP note format
• Consent forms
• Treatment documentation

Section 4: Equipment and Materials

4.1 Equipment Operation

• CBCT usage
• Digital sensors
• Apex locators
• Rotary systems

4.2 Inventory Management

• Par levels
• Ordering procedures
• Stock rotation
• Emergency supplies

Section 5: Safety and Compliance

5.1 OSHA Requirements

• Safety protocols
• Hazard communication
• Emergency procedures
• Incident reporting

5.2 HIPAA Compliance

• Patient privacy
• Security measures
• Release of information
• Electronic communications

Section 6: Quality Assurance

6.1 Performance Metrics

• Patient satisfaction
• Treatment outcomes
• Productivity goals
• Quality indicators

6.2 Continuing Education

• Required certifications
• Training schedule
• Skill assessments
• Professional development