Comprehensive Gastroenterology Practice Staff Training Manual

Section 1: Clinical Operations

1.1 Patient Care Protocols

• Initial patient assessment procedures
• Vital signs documentation standards
• Pre-procedure preparation protocols
• Post-procedure monitoring guidelines

1.2 Endoscopy Suite Management

• Equipment setup and maintenance
• Sterilization protocols
• Room turnover procedures
• Emergency equipment checks

Section 2: Administrative Procedures

2.1 Patient Scheduling

• Procedure scheduling guidelines
• Insurance verification process
• Pre-authorization requirements
• Patient preparation instructions

2.2 Documentation Requirements

• EHR documentation standards
• Procedure coding guidelines
• Quality metrics reporting
• Patient follow-up protocols

Section 3: Safety Protocols

3.1 Infection Control

• Hand hygiene standards
• PPE requirements
• Scope reprocessing procedures
• Biological monitoring protocols

3.2 Emergency Procedures

• Code response protocols
• Emergency medication management
• Adverse event reporting
• Emergency contact procedures

Section 4: Compliance

4.1 Regulatory Requirements

• HIPAA compliance
• Joint Commission standards
• Quality reporting measures
• Documentation requirements

Section 5: Staff Development

5.1 Continuing Education

• Required certifications
• Annual competency assessments
• Skills evaluation protocols
• Professional development opportunities

Appendices

• Equipment manuals
• Contact lists
• Forms and templates
• Quick reference guides