Comprehensive Oncology Practice Staff Training Manual

Section 1: Introduction and Core Competencies

1.1 Mission Statement

• Commitment to excellence in cancer care
• Patient-centered approach
• Evidence-based practice standards

1.2 Staff Roles and Responsibilities

• Medical oncologists
• Oncology nurses
• Nurse practitioners
• Medical assistants
• Patient care coordinators
• Administrative staff

Section 2: Clinical Protocols

2.1 Chemotherapy Administration

• Safety protocols
• PPE requirements
• Spill management
• Documentation requirements

2.2 Patient Assessment

• Vital signs protocols
• Symptom evaluation
• Toxicity grading
• Emergency response procedures

Section 3: Administrative Procedures

3.1 Scheduling and Registration

• Appointment types
• Insurance verification
• Prior authorizations
• Treatment scheduling

3.2 Documentation Requirements

• EMR protocols
• Treatment planning documentation
• Consent forms
• Clinical trial documentation

Section 4: Safety and Compliance

4.1 Hazardous Drug Handling

• USP 800 compliance
• Storage requirements
• Disposal procedures
• Exposure management

4.2 Quality Assurance

• Chart audits
• Patient satisfaction surveys
• Incident reporting
• Performance improvement

Section 5: Emergency Procedures

5.1 Medical Emergencies

• Code protocols
• Emergency equipment locations
• Staff responsibilities
• Communication procedures

Section 6: Training Requirements

6.1 Initial Training

• Orientation checklist
• Competency assessments
• Required certifications

6.2 Ongoing Education

• Annual updates
• CEU requirements
• Skills assessments