Comprehensive Orthodontic Practice Quality Assurance Plan

1. Clinical Quality Standards

1.1 Patient Assessment

• Initial examination protocols
• Diagnostic records requirements
• Treatment planning documentation
• Risk assessment procedures

1.2 Treatment Delivery

• Appliance placement protocols
• Adjustment procedures
• Emergency care standards
• Infection control measures

2. Documentation and Record Keeping

2.1 Required Documentation

• Patient health history
• Treatment progress notes
• Informed consent forms
• Photography protocols

2.2 Records Management

• Digital imaging standards
• Model storage requirements
• Records retention policy
• HIPAA compliance measures

3. Staff Training and Competency

3.1 Clinical Staff

• Required certifications
• Continuing education requirements
• Skills assessment schedule
• Clinical protocols training

3.2 Administrative Staff

• HIPAA training requirements
• Customer service standards
• Emergency protocols
• Software competency

4. Equipment and Materials

4.1 Maintenance

• Sterilization equipment checks
• X-ray calibration schedule
• Chair-side equipment maintenance
• Emergency equipment testing

4.2 Inventory Management

• Supply chain verification
• Materials dating system
• Storage requirements
• Quality control checks

5. Patient Safety and Satisfaction

5.1 Safety Protocols

• Emergency response procedures
• Adverse event reporting
• Patient identification protocol
• Allergy management

5.2 Quality Metrics

• Treatment outcomes assessment
• Patient satisfaction surveys
• Complaint resolution process
• Follow-up protocols

6. Compliance and Review

6.1 Regulatory Compliance

• State board requirements
• OSHA regulations
• CDC guidelines
• Professional standards

6.2 Quality Assurance Review

• Monthly staff meetings
• Quarterly performance reviews
• Annual program evaluation
• Improvement action plans