Comprehensive Orthopedic Practice Staff Training Manual

Section 1: Clinical Operations

1.1 Patient Intake Procedures

• Initial assessment protocols
• Vital signs documentation
• Pain scale assessment
• Medical history collection
• Insurance verification

1.2 Clinical Documentation

• EMR system protocols
• Required documentation fields
• Imaging order procedures
• Treatment plan documentation
• Follow-up scheduling

Section 2: Administrative Procedures

2.1 Scheduling

• New patient appointments
• Follow-up visits
• Surgery scheduling
• Physical therapy coordination
• Emergency slots management

2.2 Insurance and Billing

• Prior authorization procedures
• Workers' compensation cases
• Medicare documentation requirements
• Payment collection protocols
• Claim submission procedures

Section 3: Equipment and Supplies

3.1 Inventory Management

• Supply ordering procedures
• Stock level monitoring
• Equipment maintenance schedules
• Sterilization protocols
• Emergency equipment checks

3.2 Examination Room Setup

• Standard room setup guidelines
• Specialized equipment preparation
• Sanitization procedures
• Safety protocols

Section 4: Emergency Protocols

4.1 Medical Emergencies

• Emergency response procedures
• Code protocols
• Emergency equipment locations
• Emergency contact numbers
• Transfer procedures

Section 5: Compliance and Safety

5.1 HIPAA Compliance

• Patient privacy procedures
• Record security protocols
• Release of information guidelines

5.2 OSHA Requirements

• Safety protocols
• Incident reporting
• Hazardous material handling
• Personal protective equipment use