Comprehensive Periodontal Practice Staff Training Manual

Section 1: Practice Overview

1.1 Mission and Values

• Practice mission statement
• Core values and patient care philosophy
• Quality assurance standards

1.2 Team Structure

• Organizational chart
• Roles and responsibilities
• Communication protocols

Section 2: Clinical Protocols

2.1 Patient Care Standards

• Initial patient assessment
• Documentation requirements
• Treatment planning protocols
• Periodontal charting procedures

2.2 Infection Control

• Sterilization procedures
• PPE requirements
• Operatory turnover protocols
• Waste management

Section 3: Administrative Procedures

3.1 Front Office Operations

• Appointment scheduling
• Insurance verification
• Patient registration
• Financial policies

3.2 Documentation

• EHR system protocols
• HIPAA compliance
• Clinical notes requirements
• Referral management

Section 4: Emergency Protocols

4.1 Medical Emergencies

• Emergency kit location and contents
• CPR certification requirements
• Emergency response procedures
• Emergency contacts

Section 5: Quality Assurance

5.1 Performance Standards

• Clinical competency requirements
• Continuing education
• Performance reviews
• Quality metrics

Section 6: Compliance

6.1 Regulatory Requirements

• OSHA guidelines
• Radiation safety
• Hazard communication
• Safety protocols

Appendices

• Forms and templates
• Equipment manuals
• Training checklists
• Contact lists