Appointment Types and Duration
Standard Appointments
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Routine follow-up: 15 minutes
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Annual physical: 30 minutes
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New patient: 30-45 minutes
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Acute care: 15 minutes
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Chronic disease management: 20-30 minutes
Special Appointments
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Procedures: 30-45 minutes
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Mental health: 30 minutes
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Multiple concerns: 30 minutes
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Pediatric well-visits: 30 minutes
Scheduling Priorities
Urgent Care Slots
- Reserve 20% of daily appointments for same-day acute care
- Maintain 2-3 open slots per provider per session
- Distribute urgent care slots throughout the day
Time Block Management
- Morning sessions: 8:00 AM - 12:00 PM
- Afternoon sessions: 1:00 PM - 5:00 PM
- Administrative time: 12:00 PM - 1:00 PM
Scheduling Rules
Patient Categories
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New patients: Schedule early in session
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Complex cases: Avoid end-of-session slots
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Pediatric: Preferably morning slots
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Elderly: Mid-morning appointments
Buffer Times
- Include 5-minute buffers between appointments
- 15-minute buffer mid-session
- 60-minute lunch/administrative period
Online Scheduling Protocols
Available Slots
- Routine follow-ups
- Annual physicals
- Acute care (limited)
Restricted Appointments
- New patients
- Procedures
- Complex care management
Cancellation Policy
- 24-hour notice required
- Late cancellation fee: [Insert amount]
- Three no-shows: Patient review
Template Customization
[Adjust times and policies according to practice needs]