Geriatric Practice Patient Flow Protocol

Standardized Workflow for Optimal Elderly Patient Care Management

Geriatrics

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Last updated: Mar 24, 2025

Pre-Visit Planning

1. Appointment Scheduling

  • Schedule complex patients for morning slots
  • Allow 40-minute slots for new patients
  • Reserve 30-minute slots for follow-ups
  • Schedule medication reviews separately

2. Pre-Visit Documentation

  • Review prior visit notes
  • Check medication reconciliation status
  • Verify insurance/Medicare coverage
  • Review recent hospitalizations
  • Check due preventive services

Patient Arrival Protocol

1. Check-in Process

  • Mobility assistance assessment
  • Updated emergency contact verification
  • Transportation arrangement confirmation
  • Vital signs measurement
  • Fall risk screening

2. Initial Assessment

  • Brief cognitive status check
  • Medication list review
  • Chief complaint documentation
  • Pain assessment
  • Basic ADL screening

Clinical Workflow

1. Medical Assistant Tasks

  • Complete vitals documentation
  • Perform basic screenings
    • Depression (GDS-15)
    • Cognitive (Mini-Cog)
    • Fall risk assessment
  • Update medication list
  • Record social support status

2. Provider Examination

  • Comprehensive geriatric assessment
  • Medication review and reconciliation
  • Care plan updates
  • Family/caregiver consultation

Post-Visit Protocol

1. Care Coordination

  • Schedule follow-up appointments
  • Arrange specialist referrals
  • Coordinate home health services
  • Update care transition plans

2. Documentation Requirements

  • Complete visit documentation
  • Update problem list
  • Generate visit summary
  • Send prescriptions electronically
  • Schedule care plan review

Quality Measures Tracking

  • Monitor fall risk assessments
  • Track medication reviews
  • Document advance care planning
  • Record immunization status
  • Update preventive care metrics

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