Occupational Therapy Practice Quality Assurance Plan

1. Purpose and Scope

• Ensure delivery of high-quality occupational therapy services
• Maintain compliance with regulatory requirements
• Promote continuous improvement in patient care outcomes
• Define quality standards for all practice operations

2. Quality Management Structure

2.1 Quality Assurance Team

• QA Coordinator (lead occupational therapist)
• Clinical staff representatives
• Administrative staff representative
• Patient advocate

2.2 Meeting Schedule

• Monthly QA team meetings
• Quarterly performance reviews
• Annual comprehensive program evaluation

3. Clinical Quality Measures

3.1 Patient Care Standards

• Initial assessment completion within 48 hours
• Treatment plan documentation compliance
• Outcome measure implementation
• Patient progress documentation

3.2 Performance Metrics

• Patient satisfaction scores (>90% target)
• Treatment goal achievement rates
• Average length of treatment series
• Cancellation/no-show rates

4. Documentation Quality

4.1 Required Elements

• Comprehensive evaluation reports
• Daily treatment notes
• Progress notes every 10th visit
• Discharge summaries

4.2 Review Process

• Bi-weekly documentation audits
• Peer review system
• Electronic health record compliance checks

5. Safety and Risk Management

5.1 Safety Protocols

• Equipment maintenance schedule
• Infection control procedures
• Emergency response protocols
• Incident reporting system

5.2 Risk Assessment

• Quarterly facility safety inspections
• Annual risk assessment review
• Safety training compliance tracking

6. Professional Development

6.1 Staff Requirements

• Annual continuing education hours
• Specialty certifications maintenance
• Clinical competency assessments

6.2 Training Program

• New staff orientation
• Ongoing skill development
• Best practice updates

7. Performance Improvement

7.1 Quality Improvement Projects

• Identification of focus areas
• Implementation of PDSA cycles
• Outcome measurement and analysis

7.2 Corrective Action

• Action plan development
• Implementation timeline
• Follow-up evaluation

8. Reporting and Review

8.1 Regular Reports

• Monthly quality metrics
• Quarterly trend analysis
• Annual program evaluation

8.2 Communication

• Staff feedback mechanisms
• Patient satisfaction surveys
• Stakeholder updates

9. Plan Review and Updates

• Annual review of QA plan
• Updates based on regulatory changes
• Modification of quality measures as needed