Physical Therapy Appointment Scheduling Guidelines

Best Practices for Efficient Patient Scheduling and Practice Management

Physical Therapy

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Last updated: Mar 24, 2025

Initial Assessment Appointments

  • Schedule 60 minutes for comprehensive evaluations
  • Allow additional 15 minutes for documentation
  • Request insurance verification 48 hours prior
  • Require medical history forms completion

Follow-up Treatment Sessions

  • Standard appointment duration: 45 minutes
  • Complex cases: 60 minutes
  • Post-operative protocols: 30-45 minutes
  • Manual therapy sessions: 45-60 minutes

Scheduling Priorities

  1. Acute Conditions

    • Schedule within 24-48 hours
    • Reserve 2 daily slots for urgent cases
  2. Post-operative Patients

    • Schedule according to surgeon's protocol
    • Maintain continuity of care
  3. Chronic Conditions

    • Schedule at consistent times
    • Allow flexibility for working patients

Buffer Times

  • 10-minute gaps between appointments
  • 30-minute lunch break
  • 15-minute administrative block mid-day

Cancellation Policy

  • 24-hour notice required
  • Same-day cancellation fee: $50
  • Maintain waiting list for fill-ins

Schedule Templates

Morning Block (8:00 AM - 12:00 PM)

8:00 - 9:00  Initial Evaluation
9:10 - 9:55  Follow-up
10:05 - 10:50 Follow-up
11:00 - 11:45 Follow-up
11:45 - 12:00 Documentation

Afternoon Block (1:00 PM - 5:00 PM)

1:00 - 1:45  Follow-up
1:55 - 2:40  Follow-up
2:50 - 3:50  Initial Evaluation
4:00 - 4:45  Follow-up
4:45 - 5:00  Documentation

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